Terms and conditions

Use of service

You must only use the service for lawful purposes, including compliance with GDPR and applicable CCTV and surveillance regulations.

User responsibilities

You are responsible for camera deployments, obtaining necessary consents or signage, and ensuring that any personal data processed has a valid legal basis.

Data protection

Where BuildMaterials processes personal data on your behalf, such processing is governed by our Data Processing Agreement (DPA). You act as the Data Controller and BuildMaterials acts as the Data Processor.

Free trial access

Where BuildMaterials grants you access to a free trial, you receive a limited, non-exclusive, non-transferable, revocable right to access and use the platform solely for internal evaluation purposes during the trial period. This right does not include the right to sublicense or share access with third parties. The trial begins upon registration and continues until terminated by either party or converted to a paid subscription. BuildMaterials reserves the right to modify, suspend, or terminate the trial at any time and for any reason, with or without notice.

Confidentiality

During and after any trial or use of the service, you agree to keep confidential all non-public information about the BuildMaterials platform, including but not limited to: software, algorithms, AI models, system architecture, product roadmap, pricing, APIs, and any other technical or business information disclosed to you. You must not disclose such information to any third party without prior written consent from BuildMaterials, and you must use at least the same degree of care you use to protect your own confidential information, but no less than reasonable care.

No competing products

You must not use the BuildMaterials platform, any non-public information about it, or any insights gained through your access to develop, assist in developing, or contribute to any product or service that competes with BuildMaterials, including AI-powered video analytics, CCTV intelligence, or similar surveillance or security platforms.

No reverse engineering

You must not reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, underlying models, or algorithms of the BuildMaterials platform. You must not scrape, extract, or systematically collect data from the platform for any purpose other than legitimate use of the service.

Trial use restrictions

A trial is for evaluation purposes only. You must not use the platform to process or store live personal data in a production environment, resell or redistribute access to the platform, or integrate the platform into a commercial product or service during the trial period without a paid agreement in place. Any data you upload or generate during a trial may be deleted upon termination of the trial period, and BuildMaterials may use anonymised, aggregated, or de-identified data from trial usage to improve the platform.

Intellectual property

Nothing in these terms grants you any ownership or intellectual property rights in the BuildMaterials platform. All rights not expressly granted are reserved by BuildMaterials.

AI limitations

AI detections and alerts are probabilistic and may not always be accurate. The platform should not be relied upon as the sole basis for safety, legal, or enforcement decisions.

Availability

We aim to provide reliable access but do not guarantee uninterrupted or error-free service. Features may be modified or discontinued at any time.

No warranty

The service is provided “as is” and “as available” without warranties of any kind, including accuracy, reliability, or fitness for a particular purpose.

Limitation of liability

To the maximum extent permitted by law, BuildMaterials shall not be liable for indirect, incidental, or consequential damages, including loss of data, revenue, or business.

Termination

We may suspend or terminate access if these terms are violated or the service is used unlawfully.

Governing law

These terms are governed by the laws of England and Wales.

Contact

support@build.benarmstead.co.uk